User Guide - Security - Yolo Federal Credit Union Skip to main content
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Yolo FCU Mobile

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Yolo FCU Mobile

Finance

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User Guide – Security

Protecting your money is a priority. In this user guide, you’ll learn how to use security features in Online Banking to monitor and protect your accounts.

  • Actionable Alerts

    Actionable Alerts display an alert within Online Banking notifying you to take an action. Types of alerts could include:

    • Confirm Contact Information
    • Payment Due Soon
    • Payment Past Due
    • Confirm Trial Deposits
  • Opt-In Alerts

    Opt-In Alerts allow you to customize your experience, so you’re notified when you want to be.

    To add or edit an Alert from your desktop computer, navigate to the Tools tab and select Alerts. Using the dropdown menu, select the account you would like to add or edit an alert for (Checking, Savings, etc.).

    When you toggle an alert on, you will be required to choose the delivery method you want to receive the alert (email, SMS, or push notification) and any questions that may pertain to the alert (ex: balance-related questions for alerts about account balances, loan payment questions for alerts about Loans).

    • Email: to choose an email as a notification, you must have a valid email address assigned to the account.
    • SMS: to receive SMS notifications, you must have enabled SMS messaging and confirmed at least one mobile number.
    • Push Notification: to choose a mobile device as a push notification destination, you must have previously logged into the Online Banking platform from that mobile device.

    Once your preferences are set, click save.

    Some alerts you can opt into include (but not limited to):

    • Balance
    • Debit Card purchase
    • Loan Payment Due or Past Due
    • Online Banking Access
    • Transaction Alerts
  • Multi-Factor Authentication (MFA)

    Multi-factor authentication (MFA) is a security feature requiring multiple authentication methods to verify your identity.

    The verification codes can be delivered via three methods:

    • SMS
    • Voice call
    • Email
    • 2FA App

    To verify your contact information and select your preferred contact method, go to Tools > Settings > Contact. In this section, you can edit your address, phone number, and email address.

    To enable or modify your MFA security, go to the tools tab on your desktop computer and select settings.

    To enable MFA, follow these steps:

    • Click the pencil icon to edit and select enroll.
    • From a two-factor authentication app (examples: Google Authenticator, Authy, or Duo), scan the QR code.
    • Select the method to receive the code (email, SMS, or phone).
    • Enter the code where prompted.
    • Check the box next to “preferred authentication method” to finalize the MFA login.
    • Next to “Require Two-Factor Authentication For Each Login” to On

    Yolo Federal recommends enabling MFA when logging into your Online Banking for added security and protection.

    Note: If biometrics is active for the Mobile App, MFA won’t work.

  • Username and Password Updates

    Username

    To update your Username, go to Tools > Settings > Security.

    Under the security section, you can edit your Username and Password. Click the pencil icon next to your Username.

    New Username requirements:

    • At least 8 (eight) characters but no more than 40 (forty)
    • Can use letters and numbers
    • Can have special characters

    Password

    To update your password, go to Tools > Settings > Security.

    Under the security section, you can edit your Username and Password. Click the pencil icon next to your password.

    You will be required to enter your current password and then your new password.

    Password Requirements:

    • At least 12 (twelve) characters
    • At least 1 (one) uppercase letter
    • At least 1 (one) lowercase letter
    • At least 1 (one) number
    • At least 1 (one) non-alphanumeric character

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To qualify for membership, you must live, work, worship, attend school in Yolo, Sacramento, Placer, or El Dorado counties.

To apply for a Home Loan, you must qualify for membership, and the property must be located in Yolo, Sacramento, Placer, or El Dorado counties or within 50 miles of our corporate office. 

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You are contacting a Yolo Federal Credit Union Representative. By clicking “Continue,” you understand that any transmission to or from this site is not confidential. You agree that Yolo Federal Credit Union will not be responsible to anyone for any damages arising out of or in connection with any e-mail or other electronic transmission sent to Yolo Federal Credit Union. All information you submit to Yolo Federal Credit Union via the site will be considered to be the property of Yolo Federal Credit Union, and Yolo Federal Credit Union is free to utilize any information you submit for any purpose, subject to Yolo Federal Credit Union’s Privacy Policy.

Fraud—Protect Yourself

We proactively work to protect members against fraud. All of our Debit and Credit Cards come with ID Navigator through NortonLifeLock™ to help protect you against identity theft. If you suspect fraud or have questions, please call, schedule an appointment, or click on Let's chat! to speak with a Yolo FCU representative.

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