User Guide — Card Controls

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Card Controls

Secure your Debit and Credit Cards anytime using Card Controls in Online Banking or Mobile App.

Online Banking

To access Card Controls:
  1. Select Card Controls from the Quick Start menu.
  2. Your active cards will be displayed.
  3. Select Manage card on the card you want to manage to access additional card features.

Mobile Banking

To access Card Controls:
  • Select Card Controls from the Quick Start menu.
  • Swipe to view and select the card you want to manage.
  • Once the desired card is displayed, scroll down to view and manage the available card features.

Card Activation

To activate a new or replacement card, you can either call the phone number printed on the card or follow the activation instructions provided with your physical card.
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To activate your card online:
  • Click on Set up card.
  • Enter the CVV number from the back of your physical card.
  • Enter the expiration date from your physical card.
  • Click on Activate Card.
Note: Wait until you have your physical card before activating it. New and reissued cards should show a status of Not Set Up before activation. This helps protect your Yolo FCU card.

Digital Card

A Digital Card is an electronic version of your active Yolo FCU Card. To access your Digital Card, complete the following steps to unmask your card details:
  • Click on the Set-Up Card button.
  • Select the Card Activation option.
  • Click on use Digital Card Display.
  • Choose your preferred multi-factor authentication (MFA) method: 2FA App, Text, Email, or Phone call.
After MFA has been completed, the card number, expiration date, and CVV will appear. Once verified, you’ll have the option to add your card to your smartphone wallet.

Digital Wallet

You can automatically add your Yolo FCU Card(s) to an Apple or Google Wallet from the Yolo FCU Mobile App
  • Scroll to the bottom of the Card Controls screen and click the button to add to Apple Wallet (iPhone) or Google Wallet (Android).
  • Follow the on-screen prompts to complete the setup.
Tip: Before you begin, make sure you have the latest version of the app, your phone has the latest software update, and you’re connected to the internet.

Update PIN

You can easily update your PIN by selecting Update PIN, enter:
  • New PIN
  • Confirm new PIN
  • Card expiration date (MM/YY)
Once you’ve completed the required fields, click Update PIN.

Replacement Card

If your card is lost, stolen, or damaged, you can request a replacement. Select the reason for your request:

Lost or Stolen

  • A new card number will be issued.
  • Enter the Last Date Used and Date Lost.
Damaged
  • Your card number will remain the same.
Once you’ve selected the reason and entered the required information, click Submit to complete your request.

Travel Notice

Submitting a travel notice will ensure you’re able to use your Yolo FCU without interruption. Enter the following:
  • Start and end dates for your trip
  • Destination — domestic or international
  • State or country
Click Save to submit your travel notice.

Alerts and Controls

Use Manage Card Alerts and Manage Card Controls to customize alerts and transaction controls for each of your Yolo FCU cards.
  • Manage Card Alerts: Choose which card activity you want to be notified about.
  • Manage Card Controls: Block or allow specific types of card transactions.

International Transactions

You can manage alerts and controls for international card transactions:

  • Card Alerts: Turn on to receive alerts for international transactions
  • Card Controls: Turn on to block international transactions.

Locations

With My Regions you will receive an alert or a transaction will be blocked outside the identified region.

  • Choose delivery method and click Save.
  • Click Add Region and enter city name or zip code, define a radius for the region alert, and name the region.
  • Click Add Region.
  • Turn all regions on or off by clicking on the toggle.
  • To edit an exiting region, click on the pencil icon.
  • To delete an exiting region, click on the trashcan icon.

Transaction Limits

Set alerts to notify you when a transaction exceeds your specified limits. Use the toggle to turn on and set each limit.

  • Per Transaction: Enter your desired transaction limit.
  • Per Month: Enter your desired monthly limit.

Note: If no amount is entered the limit will be set to $0.00.

Transaction & Merchant Types

Alerts or blocks can be set for the types of transactions and merchants you want to be notified about. To activate each, click on the toggle button.

Transaction types:

  • In-store
  • Online
  • Mail or phone order
  • Auto pay
  • ATM

Merchant types:

  • Department stores
  • Entertainment
  • Gas Stations
  • Groceries
  • Household
  • Personal care
  • Restaurants
  • Travel
  • Age restricted
  • Other

Frequently asked questions

Can I use my Digital Card before my physical card arrives?

Yes. You can use your Digital Card for online purchases, mobile wallets, and more while you wait for your physical card to arrive.

Do I need to activate my physical card before using my Digital Card?

No. You can use your Digital Card before activating your physical card. Please do not activate your new card until you receive it. Your new card will show as Not set up until activation.

How do I replace a lost, stolen, or damaged card?

Yes. You can request a replacement for a lost, stolen, or damaged card. Lost or stolen cards will receive a new card number, while damaged cards will keep the same card number.

Do I need to go through the MFA process to access my Digital Card?

For security purposes you will be prompted to complete the MFA process each time to access your Digital Card.