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Yolo FCU Mobile

Finance

Free - On the App Store

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cover-art

Yolo FCU Mobile

Finance

Free - On the App Store

What Is It?

Help for our members

During this time, the health and safety of our members and staff are of utmost importance. We are closely monitoring the coronavirus (COVID-19) situation, and are following the available public health recommendations from the Centers for Disease Control and Prevention (CDC). Please rest assured that we have a robust business continuity plan to ensure that we continue to provide quality service to our community, even during such events.

If you have been financially impacted, Yolo Federal offers a range of solutions to help you manage through periods of reduced or lost income. We’re here as your local support to provide you personalized financial assistance. Please contact us if you are in need of a loan modification or would like to discuss your options. Other products and resources that may be helpful are:

Contact Us

FAQs

  • What precautionary measures is Yolo Federal taking?

    Based on CDC recommendations, all Yolo FCU employees will now be required to wear a face mask. We also require members and visitors who enter a Yolo FCU branch to wear a face mask to help protect our employees and other members. If you do not have a face mask, the CDC website has a video tutorial that shows how to create your own. Rest assured that we have heightened security measures currently in place.

    Our locations are cleaned as part of our regular branch maintenance. However, extra measures are being taken to sanitize all surfaces throughout the day. We also have hand sanitizer and tissues available. We are ensuring our employees have the information they need to stay healthy or remain home if they are not feeling well.

    We have also implemented the recommended social distancing practices throughout our branches by including 6ft distance markers in the wait lines. Branch lobby traffic will also be monitored, and we will be limiting the number of people in each of our branches.

  • What are my remote banking options?

    Our branches remain open to continue serving you. However, we understand the desire to conduct your banking remotely. The following digital services are available 24/7:

    Click Here to learn more.

  • Are branches open?

    Yes, all branches are open with regular business hours. Click here to find a location near you. If you are feeling ill, we kindly ask that you instead contact our Digital Branch.

    To help us support social distancing and manage the flow of traffic, please consider scheduling an appointment.

  • How can I speak to a representative without visiting a branch?

    During regular business hours, our Digital Branch is available to answer calls and Secure Messages via online banking/mobile app. We may be experiencing a higher call volume than usual, so you can schedule a virtual appointment with a Digital Branch representative during a time that works for your schedule and without the wait. Click here to schedule a virtual appointment

  • My income has been impacted and I am unable to make a loan payment, what should I do?

    We want our members to breathe easier, knowing we have their back. We offer a  program that allows members to skip their loan payment. Click here to learn more about Skip-A-Pay.

    Should you need additional financial assistance, please contact a Yolo Federal representative.

  • I'd like more information about COVID-19 and the resources available, where do I go?

    The Centers for Disease Control and Prevention have provided several community resources to help you understand how to navigate through this outbreak. For more information, click here.

Don't see the answer to your question?

Used Auto Loan Rate Drop

Used auto loan rates dropped this month! Now you can find the car you love for the price you can afford. Follow the link to learn more and view the new rates.

View Rates