What Is It?
COVID-19 Updates from Yolo Federal
During this time, the health and safety of our members and staff are of utmost importance. We are closely monitoring the coronavirus (COVID-19) situation, and are following the available public health recommendations from the Centers for Disease Control and Prevention (CDC). Please rest assured that we have a robust business continuity plan to ensure that we continue to provide quality service to our community, even during such events.
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What are my remote banking options?
Our branches remain open to continue serving you. However, we understand the desire to conduct your banking remotely. The following digital services are available 24/7:
- Online Banking to access your accounts from home
- Mobile App to deposit checks remotely and turn cards on/off
- Digital Wallets to avoid touching payment machines
Click Here to learn more.
- Are branches open?
How can I speak to a representative without visiting a branch?
During regular business hours, our Digital Branch is available to answer calls and Secure Messages via online banking/mobile app. We may be experiencing a higher call volume than usual, so you can Schedule a Call with a Digital Branch representative during a time that works for your schedule and without the wait. Click here to schedule a call.
What precautionary measures is Yolo Federal taking?
Our locations are cleaned as part of our regular branch maintenance. However, extra measures are being taken to sanitize all surfaces throughout the day. We also have hand sanitizer and tissues available. We are ensuring our employees have the information they need to stay healthy or remain home if they are not feeling well.
- My income has been impacted and I am unable to make a loan payment, what should I do?
- I'd like more information about COVID-19 and the resources available, where do I go?